Privacy Policy

Chauffeur privacy policy of Junction 21 Chauffeurs sets out how we use and protect any information that you provide to us. When you use this Website and booking portals Junction 21 is committed to ensuring that your privacy is protected.

Most importantly, should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Junction 21 may change this policy from time to time by updating this page.

Chauffeur privacy policy - What we collect

Junction 21 may collect the following information.

Name and job title.

Contact information including mobile contact number and email address.

Demographic information including full postal address, what 3 Words address, preferences & interests.

Other information relevant to customer surveys, offers and any additional information we may require at the time to fulfil the service we provide to you.

Anything the government requires Junction 21 to collect in accordance with their latest guidance. Most importantly, during pandemics and acts of God in order to compliantly provide our service.

What we do with the information we gather

We require this information to understand your needs. Moreover, it helps us to provide you with a better service, and in particular for the following reasons.

Internal record keeping.

Compliance with our duties as a licensed Executive Private Hire & Chauffeur Operator.

We may use this information to improve the services and products we supply.

Chauffeur Privacy Policy - Security

Junction 21 Chauffeurs are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put into place suitable robust Managerial procedures. Moreover, this is collected both electronically & physically to safeguard and secure the data we collect online.

How we use cookies

A Cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Most importantly, cookies allow web applications to respond to you as an individual. The web applications can tailor its operations to your needs, likes & dislikes. Indeed, cookies help by gathering and remembering information about your preferences.

Chauffeur privacy policy - Traffic log cookies

Junction 21 use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website to tailor it to our customer’s needs. Moreover, we only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find most useful and which pages you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you need to supply when making an online or portal booking, that you use to share with us in order to fulfil your booking requirements. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies, if you prefer, although this may prevent you from taking full advantage of the website.

Website Links

Our website contains links to websites we use within the business to carry out our operations. Our current sites and links are as below. We reserve the right to add or remove other website links when appropriate to do so.

J21 Airport Taxis

Manchester Airport Taxis

Once you have used these links to leave our site, you should note that we do not have any control over these other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should therefore exercise caution and look at the privacy statement applicable to the website in question.

Chauffeur privacy policy - Personal information

You may choose to restrict the collection or use of your personal information in the following ways.

If you have previously agreed to Junction 21 using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to:

Junction 21, Darley Road, Rochdale, OL11 2LF.

If you believe that any information, we hold about you is incorrect or incomplete, please write to or email us as soon as possible at the above address. Junction 21 will promptly correct any information found to be incorrect.

Junction 21 Chauffeurs, Darley Rochdale, OL11 2LF

+441706 660263 /

Terms and Conditions

For our full Terms and Conditions, please click HERE

Refund Policy

For our Refund Policy, please click HERE

Picture of founder of Junction 21 Chauffeurs - John Byrne
John Byrne - Founder