John Byrne - 7 habits
7 Habits of highly effective people
John Byrne – 7 habits – The CEO of Junction 21 Chauffeurs reveals how the 7 Habits of highly effective people helped put his company on the map.
John’s story – The Road to Success
Having been a Taxi driver for nearly 20 years John thought it would be great to set up his own company.
As he had always dressed smart and drove a Mercedes, he thought why not set up a Chauffeur company.
At the time, John knew nothing about the business World, or indeed what skills were needed to be successful. He then discovered the 7 habits of highly effective people.
Well that was that, John Byrne bought the 7 Habits, on audio CD, all 13 discs, and as the author suggested, listened to it all the way through 5 times. Indeed, the audio book proved good company on his empty legs to and from Manchester Airport.
See the 7 habits below that put John’s company, Junction 21 Chauffeurs, on the road to success.
Begin with the End in Mind
Put First Things First
Seek First to Understand, and Then Be Understood
Sharpen the Saw
Armed with the above, John created & implemented Junction 21’s mission statements which still stand to this day.
The only addition since the below is the companies new ‘When Safe Travel Matters’ policy, updated due to Covid 19.
Company mission statement
Our reputation as a trustworthy business partner is critical to our business success.
Honesty, professionalism, ethical behaviour, and integrity with our staff and clients. Our reputation with them is paramount to our success.
Our business goals are only met when mutually we make our clients successful and we are fairly rewarded.
By getting all these right, quality, service, and corporate safety, we serve our clients’ needs successfully.
Personal Mission Statement
Succeed at home first.
Seek and merit help.
Never compromise with honesty.
Remember the people involved.
Hear both sides before judging.
Obtain council of others.
Defend those who are absent.
Be sincere, yet decisive.
Develop 1 new proficiency a year.
Plan tomorrows work today.
Maintain a positive attitude.
Keep a sense of humour.
Be orderly in person and in work.
Do not fear mistakes, fear only the absence of creative, constructive & corrective responses to those mistakes.
Facilitate the success of subordinates.
Listen twice as much as I speak.
Concentrate all abilities & efforts on the task at hand.
Be a concerned & involved citizen, especially in the Borough I live and work, through my role as chair of ‘RRR’.
Ensure that my voice is heard & my vote is counted.
My wants will be subject to my needs & my means.