Chauffeur Driven FAQs, Many people ask, why book a Chauffeur and what are the benefits?
Below you will find the answer to this and many more frequently asked questions.
Furthermore, all questions have been asked by travelling passengers or someone booking on their behalf.
Both the booker and the passenger will receive a confirmation at the time of booking.
For convenience, the passenger will also receive an email 20 minutes before collection time with full driver and vehicle details
Approx. 20 minutes before collection time you will receive an email with the following information.
Chauffeur details – Including Picture & contact details.
Vehicle Details – Including picture and Registration number.
For Airport collections, you will notified of the exact place your driver is stood in the arrival’s hall.
Once you have booked online, the office staff, at Junction 21 Chauffeurs, will check the details. Shortly after, we will send you a confirmation email.
The earlier the better. However, we recommend at least 24 hours before travel.
This allows both the office staff and the delegated Chauffeur plenty of time to plan the best route and allow extra time to clean the vehicle in between transfers.
If you need a vehicle with less than 24 hours’ notice, you can call our office phone line to check if we have any last-minute availability. O1706 660263 / 441706660263
Q – How do I check a Taxi or Chauffeur Company is Licensed?
This is the number one thing you must do before even considering making a booking.
All 3 Licenses must be valid.
Private Hire Taxi or Chauffeur Operator Licence
Taxi or Chauffeur Driver Licence
Taxi or Chauffeur Vehicle Licence
If either the Driver the Vehicle or the Company are not licensed, you will be uninsured for your journey.
An unlicensed Company can be fined between £5,000 & £100,000 and in the event of a fatality, even face jail.
Most importantly, the booking agent or person that organizes travel for their business colleagues, can also face jail, if they have not done their due diligence in checking the Taxi or Chauffeur Company has all the relevant up to date licenses.
Firstly, make sure you get your DISCOUNT CODE.
Secondly, enter your discount code in the QUOTE BOX.
Finally, book online and leave the rest to us.
Junction 21 use the latest technology. Moreover, this ensures your journey is planned and completed to your expectation. For convenience, in addition to your initial booking confirmation, all Passengers receive driver and vehicle details. Indeed, passengers receive this reminder approx. twenty minutes before pickup.
In conclusion, from the moment you book you will find yourself in the hands of a team of people who care.